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Dealer technician needs OEM-level detail without calling the OEM

A dealer technician at a remote site needs the diagnostic tree for an alarm the dealer has never seen.

What the agent does

  1. Confirm the dealer's access scope for that product line
  2. Return the OEM checklist for the alarm with pages cited
  3. Log the case for the OEM's visibility into dealer activity

What you get back

Same checklist an OEM technician would get, within the dealer's licensed scope.

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