Which parts to put on the van before the visit

A technician is dispatched for a 'machine won't start' call on a known model with a three-hour drive.

What the agent does

  1. From the symptom, alarm (if any) and the model's closed-work-order history, rank the probable causes
  2. List the parts for the top three causes with stock status if provided
  3. Produce the pre-visit kit list

What you get back

A ranked probable-cause list with the kit to carry — the difference between one visit and two.

Related

Field Triage is in early access.

We are onboarding a small number of design partners with real documents and real deadlines. Tell us what you work on and we will set up a workspace with your material.