Field TriageEarly access
← Case library

Dealer's own fixes are not in the OEM manual

A dealer has a field fix for a known nuisance alarm that the OEM has never documented.

What the agent does

  1. Extract the dealer's resolution pattern from its work orders
  2. Present it as a dealer note, clearly labelled as non-OEM, for the dealer's approval
  3. Cite it in the dealer's workspace only

What you get back

A dealer-approved note that appears in that dealer's checklists, labelled as such, never in the OEM's.

Related
New service bulletin changes a procedure in the manual
A bulletin revises the belt tension spec. Technicians still cite the manual value.…
Work-order resolutions are free text and inconsistent
Ten years of work orders say 'fixed', 'replaced part', 'adjusted' with no structure.…

Field Triage is in early access.

We are onboarding a small number of design partners with real documents and real deadlines. Tell us what you work on and we will set up a workspace with your material.

Request early access [email protected]