Intermittent alarm with no pattern the operator can describe

The customer reports a servo overcurrent alarm 'sometimes'. The operator cannot say when. The HMI log export has 400 entries.

What the agent does

  1. Parse the log export and cluster the alarm occurrences by shift, axis, speed and preceding events
  2. Correlate with past work orders on the same model showing the same pattern
  3. Propose the checks that distinguish mechanical binding from drive or cable faults

What you get back

A pattern summary (occurs on axis 2 at rapid traverse after warm-up) with the three discriminating checks and their manual pages.

Pattern summary

Occurrences17 in 30 daysall axis 2
Conditionrapid traverse > 20 m/minafter > 2 h running
Similar closed WOsWO-18822, WO-19310 (same model)both: cable carrier wear → intermittent short

Illustrative output. Figures and names are examples, not customer data.

Related

Field Triage is in early access.

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