Metering and billing

What a Case is, what is free, model-token costs for vision, how usage reaches your Google Cloud invoice, caps.

Units

Work Units
One diagnostic session for one machine (any turns within 24 h, up to 3 photos, incl. work-order summary) 1 case
Each photo or alarm screenshot beyond the first three +0.1 case
Parts, torque or procedure lookup inside a session included
Follow-up photo request to identify a unit 0.1 case
Indexing manuals, bulletins, catalogues; re-index after revision free
Work-order history structuring 1 case per 100 work orders (one-off)
Users, workspaces, reports free

Model tokens

A separate meter, model_access_usd, at the provider's list price; zero with your own key. Vision requests (photos) consume more tokens than text; the ledger shows tokens per case so you can see the split.

Google Cloud Marketplace

Annual plans bill once at purchase. Included monthly cases are netted in the workspace; overage is reported hourly as cases, model access as model_access_usd in cents. Both appear as separate line items on your Google Cloud invoice; usage reported before 06:00 US Pacific on the 1st lands on the previous month's invoice.

Usage ledger

Every case carries a request id, the unit, the user (and dealer), and a timestamp, visible before it is reported. Export as CSV.

Caps

Monthly case cap and model-spend cap per workspace; at the cap new cases queue and the owner is notified.

Direct billing

Carnegie Intelligent Technology Limited invoices in USD with the same meters where Marketplace is not an option.

Field Triage is in early access.

We are onboarding a small number of design partners with real documents and real deadlines. Tell us what you work on and we will set up a workspace with your material.